Customer support

There are a number of ways you can get in touch with us at The Tool Shed.


Use the contact form on this page for general questions about our products or services. We respond to most questions via email within 24 hours, sometimes a lot faster-- it depends on what time your request comes in and how busy we are that day. After all, we're only human and we've got to sleep sometimes!  If your request comes in during a holiday on which our store is closed (New Year's Day, 4th of July, Thanksgiving, Christmas Day), then it may take up to 48 hours to receive a response.


If you have a question about an online order you have already placed, please contact us via email at [email protected]  Please reference your order number whenever possible so we can better assist you.


If you contact us at the store by phone, please note that our normal hours will be different between March 18 and May 26, 2020 due to the coronavirus pandemic.  See our COVID-19 FAQ for additional details about services at this time.


Because we have a smaller staff during this time, we may not always be able to answer every phone call or email immediately.  Feel free to leave a message so that we can get back to you.


Our phone number is 414-906-5304.


Our address is:
The Tool Shed
2427 N Murray Ave
Milwaukee, WI 53211